Wellness Information Disclaimer
What SanYuan Herbs educational, cultural, research, product and AI wellness information is—and is not.
SanYuan Herbs provides general consumer product and wellness information. It is not a substitute for individualized diagnosis or treatment, and adding a disclaimer does not turn an unsupported disease claim into an acceptable product claim.
Plain-Language Boundary
SanYuan Herbs content is general consumer product, cultural and wellness information. It does not create a clinician–patient relationship, does not diagnose a health condition, and does not prescribe individualized treatment. Exact product labels, instructions, warnings and market-specific requirements take priority.
A Disclaimer Is a Boundary, Not a Permission Slip
The disclaimer explains how to interpret information. It cannot change product classification, manufacture regulatory approval, replace required labeling or make a misleading health claim lawful.
Define Information Scope
Explain that general wellness content is educational rather than individualized diagnosis or treatment.
Authorize a Disease Claim
“Not medical advice” does not neutralize a page that still sells an ordinary product as treating, curing or preventing disease.
Replace Product Compliance
Classification, allowed claims, labeling, authorization and instructions remain exact-product and market questions.
Replace a Label or IFU
A generic site disclaimer does not fill in missing product use instructions, contraindications or warnings.
Create One Global Legal Status
One English page covers US/CA/UK/AU informationally; product regulatory identity may differ by market.
Waive Mandatory Consumer Rights
Rights that cannot lawfully be waived remain in force.
Not Medical Advice, Diagnosis or Individual Treatment
Ordinary SanYuan content can explain products, ingredients, culture, research and safety. It does not provide a personalized clinical assessment or treatment plan.
SanYuan Does Not Diagnose Health Conditions
Website content and the current wellness-oriented AI experience should not tell a user that they have a disease, do not have a disease, do not need diagnostic testing or do not need professional evaluation.
SanYuan Does Not Prescribe Treatment
Ordinary content does not prescribe medication changes, individualized courses, disease-specific dosing or individualized acupuncture/moxibustion treatment plans. Ordinary exact product-use instructions are different from prescribing medical treatment.
Traditional Context, Modern Research & Product Facts
These categories can sit on the same website without being blended into one claim.
Traditional Context
Historical use, Chinese medicine terminology, herbal culture, historical texts and customary routines. It can be culturally meaningful without being modern clinical proof.
Modern Research
Contemporary research on ingredients, practices, devices, safety, mechanisms or outcomes. A study is interpreted within its actual material, population and design.
Product Facts
The exact current item: ingredients, material, formula, caffeine, model, label, warnings, batch, price, stock and shipping eligibility. Current product records take priority.
One English Core, Four Market Checks
SanYuan does not assign one universal regulatory status to tea, incense, moxa, warming patches, topical oils, light-therapy devices or AI features.
Product Category Matters
Some dietary-supplement claim types have a specific statutory disclaimer. That does not mean every SanYuan product is a dietary supplement or that the disclaimer permits disease-treatment claims.
Presentation & Claims Matter
Composition, intended purpose, presentation and medicinal claims can affect product status. A generic site disclaimer does not replace exact status review.
Licence & Evidence Are Product-Specific
A general disclaimer does not create an NPN, issue a product licence, approve a claim or replace required labeling.
Therapeutic Advertising Still Needs Support
A general disclaimer does not convert an unsubstantiated therapeutic claim into a compliant one.
AI Wellness Output Is Not Medical Diagnosis
SanYuan may offer AI-assisted Tongue & Constitution Assessment or other educational wellness tools. Under the current project scope, the output is not presented as diagnostic care.
When the General Information Boundary Is Not Enough
Specific safety instructions should appear where the real risk exists rather than repeating “consult a doctor” mechanically after ordinary wellness content.
Medication
Do not use general website information as the sole basis to start, stop or change prescribed medication or a clinician-directed dose.
Product Instructions
General educational content does not replace the exact label, IFU, warning or use instruction. High-risk product safety pages and labels take priority.
Emergency
SanYuan customer support is not an emergency-response service. For a medical emergency or serious immediate safety issue, use the emergency services appropriate to your current location—do not wait for email, order support, AI output or a website response.
Third-Party Content Does Not Transfer Endorsement—or Responsibility
External references can be useful evidence. SanYuan remains responsible for representing the cited source accurately in SanYuan content.
External Sources
Government, research, university, museum and standards sources remain controlled by their publishers. A link does not automatically mean mutual endorsement.
Customer Reviews / User Content
Individual experiences are not used as the sole scientific proof of treatment, cure, prevention or guaranteed results.
Consumer Rights
This disclaimer does not remove mandatory consumer rights that cannot lawfully be waived. Shipping, Returns and Terms remain their own policy owners.
The Full Disclaimer Should Not Become Boilerplate Everywhere
P046 is the canonical full explanation. Other surfaces should use the smallest warning that matches their actual risk and function.
Use one concise baseline disclaimer rather than repeating a legal wall after every section.
Use risk-specific warnings for pregnancy, burns, allergy, interactions, breathing or device issues.
Show the actual intended use, instructions, warnings, claims and required regulatory details.
Show non-diagnostic scope, limitations, methodology and privacy links appropriate to the feature.
A link to P046 does not license prohibited claims inside the message itself.
Policy Record
Legal owner, effective date, counsel-approved version and market matrix should come from the current policy record, not invented placeholders.
Frequently Asked Questions
Direct answers to the information boundary.
Is SanYuan Herbs content medical advice?
No. It provides general consumer product, cultural and wellness information rather than individualized diagnosis or treatment.
Does reading the site create a doctor-patient relationship?
No.
Can SanYuan Herbs diagnose a health condition?
Ordinary website content and the current wellness-oriented AI assessment are not presented as diagnostic services.
Does traditional use prove a product works?
No. Traditional context describes history and culture; modern efficacy requires evidence suitable to the claim and product.
Does modern research prove a SanYuan product works?
Not automatically. Ingredient or practice research may differ from the finished product’s species, formula, dose, device or use.
Can I change medication based on this site?
General website information should not be used as the sole basis to start, stop or change prescribed medication.
What should I do in an emergency?
Use the emergency services appropriate to your current location. SanYuan support is not an emergency service.
Are all SanYuan products regulated the same way?
No. Classification and allowed claims can depend on the exact product, ingredients, intended use, presentation and market.
Does a disclaimer make a disease claim acceptable?
No. The underlying claim itself must be lawful, substantiated and appropriate to the exact product and market.
Does the US dietary-supplement disclaimer apply to all SanYuan products?
No. It applies to specific US dietary-supplement contexts and qualifying claim types, not every food, incense, topical, device or global webpage.
Is the AI Tongue & Constitution Assessment a medical diagnosis?
No under the current project scope. It is an educational wellness/constitution-oriented experience.
Can customer support give individualized treatment advice?
Support can clarify product information, labels, ingredients and policies, but ordinary support is not an individualized diagnostic or treatment service.
Does this disclaimer waive my consumer rights?
No. Mandatory consumer rights that cannot lawfully be waived remain in force.
Where can I report an error?
Use the Contact page and provide the page URL, statement, issue and supporting source where available. Corrections follow the Editorial & Medical Review Policy.